Customer Service
Simple Living Contact Information
- Simple Living with Wanda Urbanska
- 615 N. Main Street
- Mount Airy, North Carolina 27030
- Toll Free: 1-888-789-7475
Shipping Information
Shipping costs are based on a flat rate. Our main venue for shipping is UPS, but occasionally we may ship via Fed Ex or the U.S. Postal Service.
Our shipping charge averages are as follows:
- Orders of $50 - $7.50
- Orders of $100 - $9.50
- Orders of $250 - $11.50
- Orders of $500 - $16.50
The methods available for shipping will display after you have reached the checkout page of your order, as well as your exact shipping charges.
Please call 336.789.7400 with any questions. Thank you for shopping with Simple Living with Wanda Urbanska! We value your business!
Privacy Policy
simplelivingtv.net and Simple Living with Wanda Urbanskavalues your privacy as an individual and visitor to our website. We have limitations to the use of the information which you provide on the website when shopping or registering with us.
Uses of Information Collected (such as emails, addresses, etc.)
simplelivingtv.net and/or Simple Living with Wanda Urbanskamay send you occasional specials via email or snail mail. We do not sell our mailing lists to outside sources. Only partners or members of Simple Living with Wanda Urbanska will be allowed to use your email, billing or shipping address and telephone number for the instances stated above.
Returns
Within 10 days of receipt of your shipment (including gifts), you may return any item purchased, for any reason, in the same condition that it was received, for a full refund (we'll also refund the shipping cost if the return is a result of our error). All returns must have a return authorization number on the package which may be obtained by calling 336.789.7400. There are no claims or returns allowed on used goods.
If an item is returned because of defect, we will send another at no freight charge to you. If an item is returned because of size, we will send the replacement item with an additional freight charge.
Refunds
Once we have received and processed the returned item we will notify you via email. You can expect a refund in the original payment form (credit card, check, etc.) for purchase within 15 - 30 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.
If you are returning a gift, you will receive a gift certificate for the value of your return, which may be used at any time toward other purchases at simplelivingtv.net. The gift certificate will be mailed to the gift recipient at the same address to which the order was shipped. (We will not let the gift giver know about your return.)
If you used a promotional code or certificate to pay for all or part of an item you want to return, that part of your refund will be credited to your account, available to use the next time you place an order at simplelivingtv.net. Please note, however, that promotional credit may be refunded and reused only if the promotion has not yet expired.